3 YEAR Warranty | Authorised Australian Retailer
Battery for Duo RL and Duo S
Gogogear is an Authorised Petzl Retailer. Petzl products purchased through Gogogear.com.au are covered by Petzl's 3 YEAR manufacturer's warranty:
Petzl products are guaranteed for three years against any defects in materials or manufacture.
Exclusions from the guarantee:
After analysis, Petzl will decide to repair, replace or return the product as is to the address you have provided. For a headlamp, please remove the batteries before sending it.
Petzl products are guaranteed for three years against any defects in materials or manufacture.
Exclusions from the guarantee:
- normal wear
- oxidation
- leaking batteries in headlamps
- modifications or alterations
- poor storage
- poor maintenance
- damage due to accident or negligence
- damage due to use of product for which it is not designed
- the serial number is no longer legible
- any label has been removed from a harness
- a helmet has been written on with a marker or covered by stickers
- the product has been modified or repaired by a third person
- If the product is covered by the guarantee, and is repairable, it will be repaired immediately and quickly returned to you. Irreparable products will be replaced.
After analysis, Petzl will decide to repair, replace or return the product as is to the address you have provided. For a headlamp, please remove the batteries before sending it.